At Ivy Wander, we are committed to delivering your orders safely and efficiently, no matter where your adventures take you.
Order Processing
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All orders are processed once payment and order details are confirmed.
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You will receive an order confirmation email once your purchase has been successfully placed.
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A notification will be sent to you when your order has been dispatched.
Shipping Methods
We work with trusted courier and logistics partners to ensure secure delivery of your purchases. Shipping methods may vary depending on the destination and availability of services.
Tracking Your Order
Once your order has been dispatched, you will receive tracking details (if available) to help you monitor the progress of your shipment.
Undeliverable Packages
In cases where an order cannot be delivered due to incorrect information or failure to receive the package, the order may be returned to us. We will contact you to arrange re-shipment or an alternative solution.
Customer Support
For any shipping-related inquiries, please contact us at [email protected] and our support team will be happy to assist you.